Free PFHA seminar -

The PFHA & BBB of Greater East Tennessee have partnered to present a FREE seminar for all PFHA Members.

(This seminar is open to all PFHA members and their staff. Seating is limited to the first 100 who RSVP so register today!)

Speakers from BBB of Greater East TN will be:

Mr. Jerry A Tipton, President/CEO

Ms. Rose Lasher, Executive Director of Arbitration/Mediation

Ms. Jeanie Hoskins, VP of Operations

Topics will be:

How Complaints Can Affect Your Bottom Line/How to Effectively Handle Complaints; Scams Against Businesses; Explaining The BBB Business Ratings

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THE INN AT CHRISTMAS PLACE HOTEL

Thursday, March 8, 2012

REGISTRATION & CONTINENTAL BREAKFAST BEGINS AT 8:30 A.M.

SEMINAR BEGINS AT 9:00 A.M. & ENDS AT 11:00 A.M.

Please RSVP by Friday, March 2, 2012 to Sheila Gibson

at 865-286-2734 or email to sgibson@cooperhotels.com

Courtesy of the TnHA newsletter